Digital Services
Library
1. Introduction
A few documents to understand the dynamics of the market.
Documents on Digital Finance can easily be found... but as one could be lost with so many documents available on the Internet, we crafted a small list of documents that you might find helpful.
If you can't find what you are lookig for, drop us an e-mail and we'll do our best to find what you are looking for.
Dynamics of the project
Global Digital Overview, WeAreSocial, 2020
All information by country (Internet, mobile, social media...). Click on page 5 to access reports by country
State of the Industry Mobile Money
GSMA. 2021
State of play of the Mobile Money industry in 2021 which depicts the current landscape and the trends of the next few years
Africa Economic Outlook 2021
AfDB 2021(french)
Details of performance and outlook in Africa following the COVID-19 pandemic
Elements to take into consideration before launching your Project
The future of financial inclusion in Africa.
IFC, 2021
Report that details the different models of digital financial inclusion. Suitable for Africa but also other continents
Mapping of Fintechs and their ecosystem in Francophone Africa.
Deloitte, 2021(french)
Global overview of FinTech in Africa that shows different innovative models that can foster financial inclusion.
Toolbox to craft an
agent network
PHB-UNCDF, 2018
All the information needed to manage a digital finance project with concrete examples and illustrations
Management and optimization of digitization projects
Managing the risks of digital finance.
IFC 2017
Elements that make it possible to fully understand the potential risks in the implementation of digital solutions
How to set up a digital credit or savings service?
UNCDF - PHB 2019 (french)
All the information and step-by-step methodology to set up a digital credit and savings solution
Using data for digital financial services.
IFC 2018
Report that helps understand how data can be used to better serve customers
Other Resources
Protection of digital consumers.
AFI - 2020
Description of the various consumer protection initiatives
Insights from digital credit clients in Kenya and Tanzania
CGAP, 2018
Survey of 7,500 Digital Credit customers showing the limits and the need to support and coach the clients.
Implementation of AgriTech solutions .
IFC, 2018
Elements that make it possible to reach farmers via new digital solutions
What is the rationale behind this section ?
